A Bit About Me
I have a passion for user experience and design, having spent time as a QA tester for Sony PlayStation in my past job, I learned a lot from this role, and it has helped me gain a great understanding of the importance of user experience and design. I strive to create user-friendly designs that meet the needs of the user and bring out the best in a product. My goal is to continue to learn and develop my skills in UX design so I can create innovative designs.
Work Experience
Leeds Building Society - Customer Advisor September 2022 / Current
Google UX Design Certificate November 2022 / 2023
Sony Playstation - QA Tester January 2022 / October 2022
-
Executed consumer cash deposits and withdrawals, cheques, faster payments, standing orders, mortgage repayments, and other related transactions.
-
Good knowledge of Society products and where to source information.
-
Excellent team player; attentive and respectful of both colleagues and consumers.
-
Very eager to keep on learning and understanding how the Society works.
-
Using wireframing and fast prototyping, a visual dashboard for an intuitive mobile app and a responsive website is created.
-
Conducted research, conducted interviews, produced prototypes, personalities, and continuously brainstormed for any adjustments.
-
Prioritised and identified customer input using qualitative and quantitative research.
-
Can work well independently and on a team to deal with issues.
-
Operated with an enthusiasm to embrace chances and adapt strategies appropriately.
-
Various types of testing were focused on from Ad-hoc testing, Regression testing, unit testing, smoke testing, usability testing, A/B testing and Sanity testing.